Couples therapy in Boston

I have been super impressed. I had done counseling a few years ago with someone else and found it helpful but felt like that therapist was just going through the motions like I was yet another person across from them. The couple of counselors that I've met from Naya Clinics have felt more like partners working through things side by side with me. Maybe it was just a personality thing, or maybe its this practice. But I would certainly recommend it.

Be careful about their billing practices First, I want to acknowledge that ahead of the first session I read AND agreed to all of Naya's policies as laid out in 10+ pages of dense text. The one part that gave me pause was their sliding scale. Typically these are used to ensure that anyone can access treatment, even if they're not able to afford the full price. In Naya's case, it appears to be a commitment device ensuring people pay enough for it to be meaningful to them (which at the top rate is $600/hour). In the first 5 minutes of my session I asked about this, and after 10 minutes decided collaboratively with the therapist/coach that I wasn't going to pay that rate, and we ended the session. I was then charged $170 for those 10 minutes, as it was treated as a cancelled session. I asked for a refund for at least a substantial part of the fee and was told that since I clicked 'I agree' on all of the policies they presented, that they weren't willing to refund anything. To be clear the therapist/coach I talked to for those 10 minutes was very nice and friendly, ultimately the policies are those of Sam Nabil and the therapist didn't have say in the matter. They may be very helpful for those that end up working with them (I can't comment on that since I wasn't comfortable with their sliding scale/pricing), but just wanted to warn you to be careful to ask any questions you have well in advance so you don't find yourself in the same situation I did.

If you are looking for a therapist who is supportive, empathetic and genuinely wants to help you with whatever you are struggling with, you can't go wrong with choosing any of the skilled therapists at the highly-rated Naya Clinics. You will find a warm, accepting environment where you will feel safe to explore your needs, build on your strengths, and collaborate to find solutions to help you lead a positive and fulfilling life.

The billing department is particularly substandard and hard to get a hold of. A supervisor in Billing named Eric called me last week about my insurance and my bill. He could barely speak English, and was more confused than anyone else I had spoken to previously… he said he would look into it and call me back in three hours. He never did…… I am winding up my therapy sessions soon.

Dr. Amanda Wickett was chosen for me by Tĥriveworks and is a perfect fit. She made me feel very comfortable and I am sure that she will be very helpful to me in resolving tĥe issues that I am dealing with. Thankyou Thriveworks.

Thriveworks has proven to me it’s more than just a network of extremely capable professionals. It’s a support system with a personalized touch, that allows me to continue moving forward with life! Thanks everyone!